Most frequent questions and answers
Yes, we stand behind the quality of our luxury rugs. We proudly offer a 7-years Guarantee based on our terms and conditions.
We have a customer-friendly return policy that allows you to return your rug within a specified period if you are not completely satisfied with your purchase. Please refer to our Returns and Exchanges page for detailed information on our return policy and procedures.
Yes, our collection includes a wide range of luxury rugs with diverse designs, colors, and patterns to suit various interior styles. Whether your decor is contemporary, traditional, or somewhere in between, we have rugs that can complement your space beautifully.
Yes, we ship our luxury rugs worldwide. Our international shipping options are designed to ensure your rug arrives safely and in excellent condition, no matter where you are located. Please note that shipping costs and delivery times may vary based on your location.
Our 1700-knot rugs are incredibly delicate and elegant. They have a high knot density of 5040, which adds to their beauty. Despite their luxurious quality, our rugs are surprisingly affordable when compared to silk-woven rugs. They stand out among machine-woven rugs, surpassing the 1500 and 1200 knot options in terms of beauty and value.
